Live Chat Support in Cloud Hosting
As we consider the fact that a great number of situations are easily resolved if you talk with a live person, we offer a live chat service for all of our prospective and current customers. Our chat is available every single day and our support agents will help you with a variety of questions and troubles. In case you aren't our client yet, you're able to find out more about our cloud hosting packages and the web hosting platform in general so as to make sure that your sites will work properly on our servers. In case you already have an account and you have some questions or you encounter any kind of troubles with some of our services, you can get in touch with us through our live chat and we can supply you with the required info or help you troubleshoot the problem. You'll have to open a support ticket for some problems that require more time or the expertise of a sysadmin, but for a number of standard troubles you will receive help on the spot.
Live Chat Support in Semi-dedicated Hosting
We have live chat support that is designed for all our prospective and present customers. In case you're thinking about a new web hosting account, you're able to chat in real time to one of our agents and receive more details about our Linux semi-dedicated hosting so as to select the right plan for your sites. In the event that you already have an account with us, we'll be able to support you timely with billing, general and first-level techmatters. Even though in some instances you will have to open a support ticket because there're issues that can't be resolved on the live chat, we can help you with lots of common tasks, for example installing an e-mail account in an email client or forwarding one domain name to another. As a result, you'll receive timely assistance and you'll save plenty of time.