Service Uptime Guarantee in Cloud Hosting
When you purchase a cloud hosting plan from our company, we guarantee that your Internet sites are going to be functioning no less than 99.9% of the time. We've basically eradicated the hosting server downtime by using a sophisticated cloud hosting platform in which different sets of web servers address every portion of the overall service - files, databases, emails, and so on. In that way, when there is a problem with a web server, the other servers inside the cluster shall simply take over and your internet sites won't be affected in any way. To avoid any infrastructure troubles, we additionally have diesel backup generators and a number of independent Internet providers. Knowledgeable administrators monitor the web servers 24/7 to handle any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
When you acquire a semi-dedicated server package from us, you will enjoy a guaranteed 99.9% uptime. Your account will be set up on a cutting-edge cloud web hosting platform with a load-balancing system that virtually eliminates any kind of downtime. The files, e-mails, stats and databases are all handled by their own groups of web servers, so even when there is a trouble with one machine, your web sites will not be affected whatsoever. This allows us to offer you a much more stable web hosting service as compared with companies which run everything on a single server where a problem with a single service can take the entire machine down. To protect yourself from infrastructure complications, our data centers use a number of Internet providers and powerful diesel generators, so whatever happens, the servers will keep functioning with no disruptions and your sites will remain operational. Any software problems will be handled immediately by our proficient team of administrators which check all servers 24/7.
Service Uptime Guarantee in VPS
When you obtain a Virtual Private Server from us, we guarantee that the physical server your account is set up on is going to be functional a minimum of 99.9% of the time. While we can't control what you will do with the Virtual Private Server and what you set up on it, we'll make certain that the main hosting server will work 24/7 with no disturbances. Our facilities have several Internet providers as well as backup power generators to guarantee the continuous work of all web servers placed there. If you experience a problem with any virtual server on the physical one, we have a crew of expert administrators to eliminate it in a very timely manner and to to guarantee the other virtual private server accounts within that server will not be affected. We use only new, carefully tested hardware components for all of the servers where new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Hosting
All of our dedicated plans include a 99.9% web server and network uptime warranty and repairs and maintenance procedures are part of the other .01% of the time. We test every server extensively before we hand it over to the client and we use new hardware components to prevent any possibility of hardware problems. Any unanticipated software difficulties will be resolved promptly by our system admins as they monitor all of the hosting servers 24/7. In order to avoid infrastructural problems, our data center facility in the downtown area of Chicago uses powerful diesel backup generators, while the connection to the servers is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your Internet sites are flooded, we can react immediately and filter the undesired traffic before it reaches your dedicated server and interrupts the proper operation of your websites.