Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center section included in GlobalDoms.Com’s Website Control Panel offers a selection of help articles and regularly asked questions. Aimed towards fixing any common issue that you might possibly chance upon, they are contributed by our support team of skillful techs.

  • Top quality support service

  • Instructional Videos

  • We have prepared a collection of instructional video tutorials that detailedly demonstrate how you can take care of a common problem related to your Linux cloud hosting account. You will find the videos in the Help section.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24/7/365 client support service and come with a 1–hour response time guarantee. Our practiced support engineers will be at your disposal night and day and will solve any problem that you may possibly face within maximum 60 minutes after the support ticket submission. In the majority of cases, a reply will be given to you within 20 minutes.